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@ -38,7 +38,7 @@ Find out who all the users of this service are? What are their roles? And What i
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### 4\. Research the service
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After finding all the stakeholders, you need to go through the service with them, and ask questions on any actions you don't understand. Especially researching the right stakeholders, you need to take your time with them, and ask detailed questions. It is important to take those requirements from the stakeholders and turn them into user stories, because they are fresh in your mind, you know why these requirements are needed, and how important they are. Use the template for user story in the [documentation guideline](documentationGuideline.md). After you write all the user stories, build a flowchart representing the workflow of the current service, and try to re-engineer the workflow until you come up with a workflow that meets the objective of this service. When you find a solution for the current service workflow, design a new flowchart according to the [documentation guideline](documentationGuideline.md) for the newly proposed workflow. While re-engineering the current workflow, you have to take the KRG rules and regulations into consideration that will be mentioned in the next step.
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After finding all the stakeholders, you need to go through the service with them, and ask questions on any actions you don't understand. Especially researching the right stakeholders, you need to take your time with them, and ask detailed questions. It is important to take those requirements from the stakeholders and turn them into user stories, because they are fresh in your mind, you know why these requirements are needed, and how important they are. Use the [template](https://govkrd.b-cdn.net/Digital%20Service%20Manual/Master%20Document%20Template.docx) for user story in the [documentation guideline](documentationGuideline.md). After you write all the user stories, build a flowchart representing the workflow of the current service, and try to re-engineer the workflow until you come up with a workflow that meets the objective of this service. When you find a solution for the current service workflow, design a new flowchart according to the [documentation guideline](documentationGuideline.md) for the newly proposed workflow. While re-engineering the current workflow, you have to take the KRG rules and regulations into consideration that will be mentioned in the next step.
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#### Key points
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@ -121,4 +121,4 @@ To make sure it is the right time to move the project forward into development p
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If at the end of the discovery phase you came to a conclusion that the project should not move forward to development, it is okay to stop and save time for other projects that have more priority.
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Now that you have been through all the steps, you are ready to prepare the final document using this [template](https://docs.google.com/document/d/1FZqdr-2xK0YuyiWsdvuDQHNCscFL4xJHDe9ueMUP_Us/edit) with the help of the [documentation guideline](documentationGuideline.md). It is mandatory for you to use the template for documentation and follow the guideline for ease of understanding the service by the development team.
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Now that you have been through all the steps, you are ready to prepare the final document using this [template](https://govkrd.b-cdn.net/Digital%20Service%20Manual/Master%20Document%20Template.docx) with the help of the [documentation guideline](documentationGuideline.md). It is mandatory for you to use the template for documentation and follow the guideline for ease of understanding the service by the development team.
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@ -2,7 +2,7 @@
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## Introduction
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Documenting the system requirements is really important in the discovery phase for understanding what the service is, why it exists, and how it can be improved. It will have a lot of impact in the development phase, the development team can understand the system really quickly and build it in less errors. Use this [template](https://docs.google.com/document/u/0/d/1FZqdr-2xK0YuyiWsdvuDQHNCscFL4xJHDe9ueMUP_Us/edit) for documenting the requirements according to the guidelines in this page.
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Documenting the system requirements is really important in the discovery phase for understanding what the service is, why it exists, and how it can be improved. It will have a lot of impact in the development phase, the development team can understand the system really quickly and build it in less errors. Use this [template](https://govkrd.b-cdn.net/Digital%20Service%20Manual/Master%20Document%20Template.docx) for documenting the requirements according to the guidelines in this page.
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## Mind mapping guideline
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